Privacy Policy

This Privacy Policy describes how CASEORA ("we", "us", or "our") collects, uses, and discloses personal information when you visit or make a purchase from https://caseora.net.

Personal information we collect

When you visit the site, we may automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the site, we may also collect information about pages or products viewed, referring websites, search terms, and how you interact with the site.

When you make or attempt to make a purchase, we collect information needed to process the order, including name, billing address, shipping address, payment details handled by secure payment providers, email address, phone number when provided, and order details.

How we use your information

We use order information to process payments, fulfill orders, arrange shipping, provide order confirmations, communicate with you, screen orders for potential risk or fraud, and provide customer support.

We use device information to help screen for risk and fraud, improve our website, understand how customers use the site, and assess the effectiveness of marketing and advertising.

Sharing your information

We share personal information with trusted service providers only as needed to operate our business and provide our services. This includes Shopify, payment providers, shipping providers, analytics providers, and advertising services where applicable. We may also share information when required to comply with applicable laws, respond to lawful requests, or protect our legal rights.

Cookies and advertising

We use cookies and similar technologies to operate the site, improve browsing experience, analyze site traffic, and support marketing. You can disable cookies through your browser settings, but some site features may not work properly.

Data retention

We retain order information for our records unless and until you ask us to delete it, subject to legal, accounting, fraud prevention, and operational requirements.

Your rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the information below.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons. Updates will be posted on this page.

Contact us

For questions or complaints about our privacy practices, please contact us at info@caseora.net.