CASEORA Shipping Policy
This Shipping Policy explains how orders placed on caseora.net are processed and shipped.
Order processing
Orders are usually processed within 1-2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping destinations
We currently ship only to the countries and regions that are available at checkout. If your country or region is not available during checkout, we are unable to ship to that location at this time.
Shipping time
Most standard deliveries arrive within 5-10 business days after shipment. Delivery time may vary by destination, carrier, customs processing, and seasonal volume. Estimated shipping options and costs, when applicable, are shown at checkout before payment.
Shipping cost
Any shipping cost shown at checkout will be clearly displayed before payment. If free standard shipping is available for an order, it will be shown at checkout.
Taxes and duties
For international orders, taxes, duties, or import fees may be charged by the destination country. Unless checkout clearly states that duties and taxes are included, these charges are the customer's responsibility.
Tracking
When your order ships, we will send a tracking number by email if tracking is available for your shipping method.
Delayed or missing packages
If your order has not arrived within 14 business days after shipment, please contact info@caseora.net with your order number and shipping address.
Incorrect address
Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if you need to correct an address before shipment.